Mount Sinai Medical Center (MSMC) offers an SMS/Text notification and reminder service (the “Service”) for patients to receive text messages and notifications regarding their scheduled physician visits and/or clinical appointments.

As a patient of MSMC, you (the “Subscriber”), expressly consent by signing MSMC’s standard Patient Consent form to opt-in to this Service, which registers you as a Subscriber to receive non-marketing text messages from MSMC only, including automated technology such as auto-dialers, at the telephone number(s) that you provide, and agree to be bound by these Terms of Service.

Access to and use of this Service are subject to the terms and conditions outlined below. Please read them carefully.  MSMC reserves the right, at its sole discretion, to terminate this Service at any time for any reason, including without limitation, your failure to follow the terms and conditions described in these Terms of Service.

• Upon your opt-in to this Service, you will receive text messages intended to provide you with information about your upcoming, scheduled appointments with physicians or clinics at or affiliated to MSMC. Message and data rates may apply.
• To opt-in to this service, you will have to sign this Standard Patient Consent form and provide your mobile number that will be registered to receive text messages and calls.
• Persons under 18 years of age must seek parental permission before opting in to this Service. This Service is not available to persons under 13 years of age.  Persons opting in to the Service agree as a condition of use that they are a resident of the United States and either (a) 18 years of age or older, or (b) if under 18, have parental permission to use this Service and are over 13 years of age.
• Please review the Mount Sinai Medical Center Privacy Notice pertaining to this Service, which governs collection, use, and disclosure of information sent or received via SMS/text in conjunction with this Service. Any information you provide as responses to the text/voice messages you may receive as part of your appointment notifications or reminders by the Mount Sinai Medical Center Privacy Notice.
• MSMC does not charge for this Service, however, message and data rates may apply to each text message sent or received in connection with this Service. Please contact your mobile telephone carrier for pricing plans.
• You can cancel this Service at any time. Just text “STOP” to . We will send you a reply message to confirm that you have been unsubscribed.  After this, you will no longer receive messages from us. You will only be unsubscribing from this Service, as defined above.  If you have subscribed to other text alerts provided by MSMC, you must separately unsubscribe to each of those.
• You can text “HELP” to  for assistance. We will respond with instructions on how to use this Service as well as how to unsubscribe.
• This Service is offered “as is” without warranty to its performance or efficacy. This Service is intended to be a complimentary service.  Information presented through this Service is believed to be correct at the time of the text communication; however, it is not a substitute for your personal calendar to notify you about your scheduled appointments
• Neither MSMC nor its agents, officers, trustees, employees, or doctors make any warranty with respect to the efficacy of this Service or the results obtained therefrom. MSMC and its affiliates expressly disclaim any representations or warranties of any kind, express or implied.  Each Subscriber assumes full responsibility for the communication sent to the Service in response to text messages or automated calls received from 422-73 and agrees that in no event will MSMC or their agents, officers, trustees, employees, faculty or students be liable for incidental, special, indirect, consequential or punitive damages whatsoever arising out of or related to this Service and/or Subscriber’s use or inability to use this Service, however caused, whether under a theory of contract, warranty, tort, products liability or otherwise, even if MSMC or its affiliates have been advised of the possibility of such damages.
• Delivery of information and content to a mobile device may fail due to a variety of circumstances or conditions. You understand and acknowledge that network services, including but not limited to mobile network services, are outside the control of the MSMC. MSMC will not be liable for failures or delays in providing this Service, including, without limitation, delayed or undelivered messages, no matter the cause of such failures or delays.
• For more information or to correct or update your personal information, contact us at info@msmc.com or call 305.674.2064.